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Teaming with the Right Provider Enables Application Developer to be First to Market
Mitek Systems had a great idea: the applications developer wanted to turn camera phones into scanning devices so customers could make payments and deposit checks. However, the company lacked the internal staff to develop the application which had to work on four disparate systems. Outsourcing was the answer. (2009)
Nearshore and Domestic Locations Spearhead Increased Call Center Outsourcing
Offshore activities are nothing new for Europe. But what’s new is nearshoring is now starting to be internal to the EU, especially in Eastern Europe. Read why this is happening, what kinds of work are best for this region, and which suppliers are currently dominating the landscape. (2009)
Eastern European Trends in Software Outsourcing Services
Offshore activities are nothing new for Europe. But what’s new is nearshoring is now starting to be internal to the EU, especially in Eastern Europe. Read why this is happening, what kinds of work are best for this region, and which suppliers are currently dominating the landscape. (2009)
Eastern Europe -- A Burgeoning Nearshore Alternative
Offshore activities are nothing new for Europe. But what’s new is nearshoring is now starting to be internal to the EU, especially in Eastern Europe. Read why this is happening, what kinds of work are best for this region, and which suppliers are currently dominating the landscape. (2008)
Fundamentally Changing the Way Universal Music Operates...for the Better
The music industry has changed more in the last two years than the last 20. That made Universal Music question everything about its business, especially since past financial success fostered a culture of focusing on creative flair rather than commercial best practice. Outsourcing its procurement to buyingTeam changed everything...for the better. (2008)
What U.S. Insurers Can Learn from their UK Counterparts
UK insurance companies faced significant bottom-line pressure in the early part of this decade. Company leaders realized sending work to lower-cost countries was the best way to thrive and survive in the prevailing market conditions. Punit Bhatia and Stephen Dunn outline the secrets of the UK insurance companies' success (starting slowly and using both service providers and captives) and the risks (rising salaries and voice outsourcing). (2008)
When the Buyer Goes the Extra Mile, Outsourcing Relationships Flourish
In a true outsourcing partnership, each player contributes to the well-being of the relationship. But sometimes the buyer goes the extra mile to take care of the supplier. Read how Ping Identity worked with Luxoft's engineers to create the best possible outcomes. (2008)
When it Comes to Outsourced HR and Payroll Systems Management, One Size Rarely Fits All
When Alan Cartwright became the new finance director of Interdean International Relocation, he performed a routine process review. He discovered several operational deficiencies in the company's payroll and personnel management areas. A new provider fixed it all, providing a host of business benefits and savings of 10,000 pounds a year. (2008)
Consolidation in Eastern Europe: Who is Still in the Outsourcing Game?
The fight for IT resources gets tougher across Eastern Europe. In Russia many software development companies have seen more success on the local IT market than abroad. The Russian economy finally showed a need for the talented engineers back home. The Polish IT labor pool is almost exhausted and the outsourcing industry in Romania is sold out. Here's what's happening. (2008)
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Past Webinar Handouts and Recordings
The Right Offshore Location May be Closer than You Think
- In offshore outsourcing it's rarely a good idea to "put all of your eggs in one basket." The key is finding the right solution for a business' needs. - November 2008
Supplier Corner: Helping Companies Buy Better
- Guy Strafford, client services director of buyingTeam, a UK-based procurement outsourcing service provider, says "most people don't negotiate or buy particularly well." But that's why buyingTeam exists. Its specialists keep abreast of constantly changing m... - June 2008
Fertile Ground for a Common European HR Outsourcing Market
- Europe today represents a very different business environment compared to the way it looked even five years ago. This White Paper discusses the key characteristics of the European HRO market, how it has evolved, different buyer segments, the importance of ... - February 2007
Trend Report: The Hybrid Model--Solution for Challenges in Managing an Offshore Captive Center
- This paper discusses four key challenges and best practices in managing an offshore captive center, along with the trend of using a hybrid model (part captive, part outsourcing) as the solution. - July 2006
The European Directive and Global Data Transfers
- The European Commission recently changed the regulatory landscape regarding global personal data transfers. This Baker & McKenzie client alert describes various solutions to meet the new rules. - February 2005
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